Associate - Account Management - French speakers in Alexandria
On-site
Core
Full-time on-site Customer Service Representative handling backoffice and voice accounts for French-speaking clients.
Role type
Customer Service Representative (Voice & Backoffice)
Builds
Customer service interactions and account management
Domain
Business Process Outsourcing (BPO) / Customer Support
Deliverable
client delivery
Required skills
French (B2-C1), English (A2-B1), PC skills, customer service, account management, voice communication
Preferred skills
Previous experience in a similar role
Responsibilities
Ensure customer satisfaction, manage customer accounts, provide excellent customer service, handle voice and backoffice tasks
Seniority
Entry-level (Graduates only)