Sommelier
Core
Deliver outstanding guest service and manage wine operations at luxury hotel restaurants, including wine recommendations, service, and list maintenance.
Role type
Sommelier (F&B Service)
Builds
Beverage revenue and exceptional dining experiences for hotel guests
Domain
Luxury Hospitality / Fine Dining
Deliverable
product features
Required skills
Wine knowledge, upselling, table setting, customer service, menu knowledge, team collaboration, time management
Preferred skills
WSET qualification, luxury hotel experience (LQA/Forbes 5*)
Technologies
POS systems, wine management software
Responsibilities
Recommend and serve wines to guests, maintain wine list and cellar organization, assist with table setting and glassware, support beverage revenue through upselling, communicate between front and back of house, handle customer inquiries and billing
Seniority
Individual Contributor