Butler Executive - Fairmont Mumbai and Roswyn, A Morgans Originals Hotel
Core
Executive Butler responsible for delivering high-touch, personalized service to guests across the entire stay lifecycle, managing villa maintenance coordination, and overseeing in-room amenities and F&B service.
Role type
Senior IC Executive Butler
Builds
Personalized guest experiences, immaculate villa environments, and seamless in-room service
Domain
Luxury Hospitality / High-end Hotel Operations
Required skills
Guest relationship management, villa maintenance coordination, in-room dining service, inventory control, SOP implementation, cross-departmental liaison, fire safety compliance
Preferred skills
Upselling techniques, training staff, equipment maintenance oversight
Technologies
Hotel Property Management Systems (PMS)
Responsibilities
Coordinate daily villa inspections and maintenance with Housekeeping and Engineering; manage guest itineraries including flights, dining, and tours; provide in-room beverage and dining service; ensure fire safety equipment functionality; control costs and inventory; assist with Fairmont Gold operations
Seniority
Senior, hands-on IC