Butler Associate - Fairmont Mumbai and Roswyn, A Morgans Originals Hotel
Core
Butler Associate responsible for end-to-end guest service, villa maintenance coordination, and in-room amenities at Fairmont Mumbai and Roswyn hotels.
Role type
Senior IC Butler / Guest Services Lead
Builds
Personalized guest experiences, immaculate villa environments, and seamless resort operations
Domain
Luxury Hospitality / High-end Hotel Management
Required skills
Guest relations, villa maintenance oversight, inventory control, cost management, safety compliance, cross-departmental coordination, in-room dining service, event support
Preferred skills
Fairmont Gold operations experience, luxury hospitality standards knowledge, multilingual communication
Technologies
Property Management Systems (PMS), Fire safety equipment, In-room dining platforms
Responsibilities
Coordinate housekeeping and engineering for villa readiness, manage guest itineraries and reservations, oversee in-room dining and amenity delivery, conduct routine safety inspections, control property costs and inventory, support Fairmont Gold lounge operations
Seniority
Senior, hands-on IC