Hostess
Core
First point of contact for guests, managing reservations, seating, and ensuring a welcoming dining atmosphere.
Role type
Front-of-house hostess
Builds
Welcoming atmosphere and smooth dining experience for patrons
Domain
Hospitality / Restaurant
Deliverable
product features
Required skills
Reservation management, seating coordination, customer service, phone handling, menu knowledge, conflict resolution, shift flexibility, team collaboration
Preferred skills
English communication, restaurant operations knowledge, dining etiquette, problem-solving, organizational skills
Responsibilities
Greet and welcome guests, manage reservations and seating, coordinate with servers and kitchen, answer phone calls, maintain clean reception area, resolve customer concerns, track wait times, assist with special events, ensure menu accuracy
Seniority
Entry-level, hands-on IC