Brokerage Agent, FTZ
Core
Process FTZ requests and In-bond clearances, manage customer legal documents, and ensure compliance with customs regulations (19 CFR, HTSUSA) for global supply chain operations.
Role type
FTZ Brokerage Agent
Builds
FTZ operational processes and customer compliance documentation
Domain
Logistics / Import-Export / Customs Compliance
Required skills
FTZ operation knowledge, 19 CFR and HTSUSA expertise, import brokerage experience, government agency interaction, project management, problem solving, analytical skills, English fluency, Spanish fluency
Preferred skills
Bachelor's degree in Business Administration, strong computer skills (Microsoft Office)
Technologies
Expeditor systems, Microsoft Office
Responsibilities
Process FTZ requests and In-bond clearances per Operational Process Standards, review FTZ reports for accuracy, ensure timely and professional email handling (within 1-hour), maintain updated customer legal documents, comply with credit and billing policies, escalate issues to supervisors or specialized teams (compliance, accounting), report unsafe conditions immediately
Seniority
Mid-level, hands-on IC
