Coordonnateur·trice de la formation et du contrôle de la qualité
Core
Plan, manage, evaluate, and deliver training and quality assurance programs for the House of Commons' Housekeeping and Material Handling Services (SEMM) team.
Role type
Training and Quality Assurance Coordinator
Builds
Training programs and quality assurance initiatives for housekeeping and material handling staff
Domain
Public sector / Housekeeping and Facility Management
Required skills
Program planning and management, Training delivery, Quality assurance principles, Time management, Analytical skills, Bilingual communication (French/English)
Preferred skills
Leadership and mentoring experience, Experience making recommendations to senior management, Experience maintaining training programs
Technologies
Microsoft Office Suite (Outlook, Word, Excel)
Responsibilities
Develop and implement training curricula, Evaluate training effectiveness, Identify skill gaps and training needs, Support continuous improvement initiatives, Provide specialized training to new and existing employees, Ensure quality standards are met
Seniority
Mid-level, hands-on IC