Senior UX Researcher – Pharma (m/f/d)
Core
Own and shape UX research priorities to improve the end-to-end prescription and pharmacy experience for customers, identifying knowledge gaps and simplifying complex processes.
Role type
Senior UX Researcher (Pharma/Digital Health)
Builds
Digital pharmacy services and prescription management flows
Domain
Digital Healthcare / E-Pharmacy
Required skills
End-to-end UX research leadership, Qualitative and quantitative research methodologies, Research synthesis and insight translation, Product analytics integration, AI tool utilization (ChatGPT, Claude, Codex), Strategic influence
Preferred skills
Experience in e-health/telemedicine, Longitudinal research or diary studies, Inclusive research practices, Accessibility knowledge
Technologies
ChatGPT, Claude, Codex, Contentsquare, FullStory
Responsibilities
Define research objectives and select methodologies, Lead fieldwork and participant recruitment, Collaborate with Product Management and Design to influence product decisions, Translate research into measurable product improvements, Advance research practices using AI tools
Seniority
Senior, hands-on IC
