Expert Technique Applicatif / BA
Core
Expert technical application specialist and Business Analyst ensuring continuity of critical industrial projects and solution quality before nearshore transfer.
Role type
Senior IC application expert / Business Analyst
Builds
Industrial applications and upgrades
Domain
Industrial IT / Endpoint management
Required skills
Industrial application expertise, Critical application upgrades and migrations, Requirements analysis and specification writing, DOF technology knowledge, Industrial process knowledge (production, maintenance, logistics, quality), Nearshore team transition experience
Preferred skills
High visibility project experience, Multi-cultural team collaboration
Technologies
DOF, Endpoint management tools
Responsibilities
Provide expert technical support for industrial projects and RUN, Analyze technical and functional needs for upgrades, Participate in technical choices and secure version upgrades, tests, and production, Support Level 3 incident analysis and root cause resolution, Gather and formalize business requirements and business rules, Document technical and functional knowledge for transfer
Seniority
Senior, hands-on IC