Veterinary Customer Service Representative
Core
Welcoming face and helpful voice for a veterinary practice, guiding clients through visits with empathy and professionalism.
Role type
Veterinary Customer Service Representative (Receptionist)
Builds
Smooth daily operations and positive client experiences for a multi-doctor veterinary hospital.
Domain
Veterinary Services / Animal Care
Deliverable
client delivery
Required skills
Compassionate communication, triage, appointment scheduling, payment processing, multitasking, computer literacy
Preferred skills
1+ year veterinary receptionist or animal care experience, calm under pressure, proactive problem-solving
Responsibilities
Greeting clients and patients, maintaining front desk organization, triaging client concerns, answering calls/emails, scheduling appointments, checking clients in/out and processing payments, offering emotional support
Seniority
Entry-level to Junior