DISPATCHER / CSR (Contract)
Core
Broker freight for Canadian and US customers, handling LTL and FTL shipments, building carrier relationships, and negotiating rates.
Role type
Dispatcher / Customer Service Representative
Builds
Freight shipments for Canadian and US customers
Domain
Logistics / Transportation
Required skills
Rate negotiation, carrier relationship management, load booking, trip building, manifest creation, customs troubleshooting, appointment scheduling, system data entry
Preferred skills
Post-secondary training in logistics, transportation industry experience
Technologies
Load Link, TruckMate (TMW), Google Suite for Business
Responsibilities
Enter loads into system from customers, find proper carrier partners, negotiate rates with carriers, book outbound loads, build trips for carriers, build truck manifests, troubleshoot customs issues, track and trace orders, set up load confirmations, book delivery appointments
Seniority
Mid-level, hands-on IC