Customer Service Administrator
Based in United Kingdom
Core
Support daily operations for a palletised freight distribution network by handling customer queries, managing quotes, and ensuring accurate communication with clients, depots, and drivers.
Role type
Customer Service Administrator
Builds
Customer service interactions and operational support for a freight distribution network
Domain
Logistics / Freight Distribution
Deliverable
dashboards & analysis
Required skills
Communication, Attention to detail, Organization, Problem-solving, Data entry, Reporting
Responsibilities
Respond to telephone and email enquiries, Handle customer queries and complaints, Generate customer quotes, Complete daily reports, Support drivers with delivery queries, Maintain data accuracy