[Expression of Interest] Operations Collection Executive
Core
Execute operational collection tasks, manage case uploads, monitor auto-buy integrations, and ensure SLA delivery turnaround times and quality.
Role type
Operations Collection Executive
Builds
Collection system data integrity and delivery workflows for clients
Domain
Financial services / Data operations
Required skills
Microsoft Word, Microsoft Excel, analytical thinking, process improvement, exception handling, report preparation
Preferred skills
Fresh graduate status, positive attitude, ability to work independently and in teams
Technologies
Microsoft Word, Microsoft Excel, Collection system
Responsibilities
Achieve operational efficiency targets, deliver on SLA commitments, upload new cases into the collection system, monitor auto-buy/integration programs and handle exceptions, provide feedback on system/process issues, initiate process improvement suggestions, support system enhancements and UAT, handle incoming/outgoing correspondence, prepare daily/weekly/monthly reports
Seniority
Junior to Mid-level, entry-level open to fresh graduates