Coordenador (a) de Hospedagem - Ibis Curitiba Batel
Core
Manage Reception and Governance activities to ensure service excellence and improve unit performance.
Role type
Front Office and Governance Coordinator
Builds
Guest experiences and operational efficiency at the hotel
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Team leadership, Operational planning, Performance metrics analysis, PMS systems knowledge, Problem-solving, Strategic planning
Preferred skills
English (intermediate or advanced)
Responsibilities
Manage Reception and Governance activities, Ensure service excellence standards, Lead and develop teams, Plan and organize operational routines, Monitor performance indicators and guest satisfaction