Chef de brigade H/F
Core
Front office operations and guest relations for an international hotel, managing check-ins/check-outs, reservations, and administrative tasks.
Role type
Front Office Manager (Chef de brigade)
Builds
Guest arrival/departure processes, reservation management, billing, and team coordination
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, reservation management, billing and accounting, team supervision, data analysis, PCI DSS compliance
Preferred skills
Multilingualism (French, English, third language), autonomy, initiative
Responsibilities
Greet and inform guests about stay conditions and pricing, handle administrative tasks (reservations, email), manage client billing and collections, supervise front office staff, analyze activity data to propose improvements, ensure workplace cleanliness and fire safety procedures
Seniority
Mid-level, hands-on management