Gift Room Clerk
Core
Distribute promotional incentives and rewards to qualified guests following sales presentations, while managing ticket sales, cash handling, and guest services.
Role type
Front-line hospitality and cashier role
Builds
Attraction tickets, merchandise, and promotional rewards for resort guests
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Cash handling, inventory control, customer service, transaction processing, guest relations, report documentation, multitasking
Preferred skills
Call center experience, timeshare experience, hospitality experience, collections experience, vacation ownership experience
Technologies
None stated
Responsibilities
Maintain and balance cash and ticket banks, process sales of attraction tickets and merchandise, resolve guest concerns regarding gift incentives, coordinate reservations for entertainment, arrange guest transportation, conduct daily inventory reconciliation, update ticket pricing displays, complete daily reports and paperwork.
Seniority
Entry-level, individual contributor