People Advisor (Employee Relations)
Core
Provide first-line employee relations guidance, manage ER cases, and support operational needs for retail and corporate teams.
Role type
Employee Relations Advisor (First-line)
Builds
Employee relations processes and case management workflows
Domain
Hospitality / Pub & Brewing
Deliverable
client delivery
Required skills
HR people practices, HR systems (Workday HCM), GDPR compliance, data management, Excel
Preferred skills
Payroll knowledge, stakeholder communication
Responsibilities
Set up and manage ER cases in a Case Management System, handle inbound and outbound calls and emails regarding ER matters, support with letters and day-to-day ER administration, handle TUPE-related tasks, act as a point of escalation for complex queries
