Hospitality Assistant
Core
Supporting and monitoring food and drink service to customers/clients/guests and clearing throughout events.
Role type
Hospitality Assistant (Service & Operations)
Builds
Food and beverage service for events and clients
Domain
Hospitality / Catering
Deliverable
product features
Required skills
Food and beverage product knowledge, customer service, order taking, table clearing, stock management, menu knowledge, complaint handling, health and safety compliance
Preferred skills
Initiative, time management, team collaboration, professional presentation
Technologies
POS systems, inventory management tools
Responsibilities
Welcome customers and greet them, deliver exceptional customer service, answer questions about menu items and pricing, take orders and prepare/deliver food and drink, clear tables and set up rooms, maintain stock levels and rotation, perform opening/closing duties, handle customer complaints, maintain cleanliness and safety standards
Seniority
Entry-level / Junior
