General Manager - Cafe & Events
Core
Lead cafe and events operations at Durham Cathedral, managing a team of up to 26 and delivering hospitality experiences.
Role type
General Manager (Hospitality & Events)
Builds
Cafe services and large-scale events within a cathedral venue
Domain
Hospitality / Events / Religious Venue
Required skills
team leadership, budget management, event planning, health and safety compliance, stakeholder communication, strategic thinking, delegation, analytical skills, operational planning
Preferred skills
passion for food and customer service, mentoring ability, adaptability, solution-oriented mindset
Technologies
N/A
Responsibilities
Lead and develop a team of up to 26 staff; plan and organize large-scale events; manage cafe operations and food standards; achieve business KPIs including financial performance and health & safety; build relationships with clients and stakeholders.
Seniority
Senior, hands-on IC