Planner Specialist - Pest Control - Bergamo - Categoria protetta L.68/99
Core
Plan and monitor pest control service delivery to maximize team productivity and customer satisfaction while adhering to SLAs.
Role type
Planner Specialist
Builds
Routine services, new installations, extra interventions, and ticket-based requests for pest control operations.
Domain
Pest Control / Facility Services
Required skills
KPI analysis, budget management, organizational skills, process orientation, data analysis, customer service, IT tool proficiency
Preferred skills
Sales/consulting background, communication skills, ability to work under pressure, attention to detail, autonomy
Technologies
iCabs, PDA, ticket management systems
Responsibilities
Plan routine services, new installations, and extra interventions; monitor technical team activity and work grids; update service management systems; analyze service data to propose corrective actions; manage PDA alerts and reassign tasks.
Seniority
Junior, entry-level specialist