Case Manager
Core
Help TANF participants obtain, retain, and advance in employment through intensive case management, workforce development, coaching, and employer engagement.
Role type
Case Manager (Workforce Development)
Builds
Unsubsidized employment placements and long-term self-sufficiency for low-income individuals
Domain
Social Services / Workforce Development
Deliverable
client delivery
Required skills
Case management, job matching, resume development, interview coaching, employer engagement, program compliance monitoring, resource coordination, data tracking
Preferred skills
Social services experience, human resources, customer service
Responsibilities
Assess customer skills and barriers, develop individualized employment plans, connect customers to supportive services, monitor participation in workforce activities, build relationships with employers, ensure program compliance, maintain case records
Seniority
Entry to Mid-level, hands-on IC