Field Service Engineer 2 - 2nd Shift
Core
Install, support, troubleshoot, repair, and maintain Intuitive surgical robots (da Vinci, Ion) and associated equipment in assigned hospital territories.
Role type
Field Service Engineer (Electro-mechanical systems)
Builds
Maintains operational readiness of robotic surgical systems for healthcare providers
Domain
Healthcare / Robotic Surgery / Electro-mechanical systems
Required skills
Electro-mechanical troubleshooting, O.R. protocol knowledge, HIPAA compliance, system installation, preventive maintenance, travel logistics
Preferred skills
1-3 years field service experience, electro-mechanical system troubleshooting track record
Technologies
da Vinci surgical system, Ion, Intuitive product suite
Responsibilities
Perform scheduled maintenance, system inspections, software updates, and repairs; coordinate hardware delivery and installation; conduct training sessions at hospitals and training centers; maintain spare parts inventory and administrative reports; provide technical support to end-users and internal teams; travel up to 60% within territory.
Seniority
Mid-level, hands-on IC
