CareerPlan

Senior Executive, Industry Insights, Customer Success (Chinese language speaker)

Kuala Lumpur Eco City, myFull-time2026-11-03 → 2026-11-10

Core

Trusted advisor to clients providing strategic recommendations, driving adoption, and identifying business opportunities based on market intelligence.

Role type

Senior Executive, Industry Insights & Customer Success

Builds

Strategic client engagements, adoption plans, and business value realization

Domain

Consumer intelligence, market research, and retail analytics

Deliverable

dashboards & analysis

Required skills

Strategic client relationship management, data storytelling, consultative problem-solving, market trend analysis, commercial growth identification, team coaching

Preferred skills

China market client experience, coaching junior team members

Technologies

Advanced analytics platforms

Responsibilities

Manage key client accounts and stakeholder relationships, transform market intelligence into actionable recommendations, execute customer adoption plans, identify cross-sell/upsell opportunities, mentor junior team members

Seniority

Senior, hands-on IC with mentorship