Assistant Front Office Manager | Front Desk Leadership (Sign On Bonus)
Core
Support the Director of Front Office by leading the Front Desk team to deliver heartfelt guest experiences and maintain service standards in a fast-paced hotel environment.
Role type
Assistant Front Office Manager
Builds
Front Desk operations and guest service experiences
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Leadership, scheduling, staff development, guest relations, problem solving, Microsoft Windows applications, PMS experience
Preferred skills
None stated
Technologies
PMS, Microsoft Windows
Responsibilities
Lead Front Desk team, ensure proper staffing and scheduling, communicate shift information, assist guests with hotel facilities, follow safety and service policies, develop supervisors and colleagues
Seniority
Mid-level, hands-on IC