Service Specialist (Mimi Kakushi)
Core
Deliver exceptional dining experiences for guests at LUURA's Mimi Kakushi restaurant by providing refined service, guiding menu selections, and upholding Japanese-inspired hospitality standards.
Role type
Service Specialist (Fine Dining)
Builds
Dining experiences for guests at LUURA, Mimi Kakushi, and RIKAS properties
Domain
Hospitality / Fine Dining / Japanese Cuisine
Deliverable
product features
Required skills
Guest service, menu knowledge, order taking, table management, food safety, payment processing, teamwork, attention to detail, physical stamina
Preferred skills
Experience in Japanese/Asian/luxury dining, knowledge of Japanese culture and cuisine, additional languages
Technologies
POS systems, reservation systems
Responsibilities
Welcome guests and manage assigned tables, guide guests through menus and explain dishes, take orders and communicate special requests to kitchen, serve food and beverages accurately, process payments, maintain cleanliness and hygiene, coordinate with kitchen and bar teams, handle opening and closing procedures
Seniority
Entry to Mid-level, hands-on IC