Senior Analyst, Retail Industry
Core
Drive customer satisfaction and deliver business solutions for retailer performance tracking and quantified opportunities via NIQ Retail measurement products.
Role type
Senior Customer Success Analyst (Retail)
Builds
Retailer performance tracking solutions and quantified opportunity reports
Domain
Retail / Market Research
Deliverable
dashboards & analysis
Required skills
Data analysis, Consultative problem diagnosis, Industry trend analysis, Client communication, Presentation skills, Time management
Preferred skills
English and Mandarin fluency, Consultant mindset, Logical thinking
Responsibilities
Serve as primary point of contact for retail clients, Construct and conduct analytical presentations, Deliver regular reports and ad-hoc data requests, Develop understanding of industry trends and competition, Adopt Customer Success transformation tools