Automotive Service Advisor - Toyota of Paris
Core
Schedule service appointments, sell additional services, provide cost estimates, and maintain customer satisfaction in an automotive dealership.
Role type
Service Advisor
Builds
Service repair orders and customer service experiences
Domain
Automotive retail / Dealership
Deliverable
client delivery
Required skills
Appointment scheduling, cost estimation, customer communication, vehicle test-driving, regulatory compliance, safety procedures
Preferred skills
Dealership experience, vehicle mechanical knowledge, ASE certification, sales experience
Technologies
Maintenance menus, OSHA regulations, hazardous waste disposal protocols
Responsibilities
Schedule service appointments, obtain customer and vehicle data, greet customers, provide written cost estimates, check repair progress, test-drive vehicles, advise on vehicle care, maintain customer satisfaction ratings
Seniority
Entry-level to Mid-level