Auto Loans Collections Associate
Core
Interfacing with customers via Telephone/Emails/Chat to assist with service, product, and account information to reduce delinquent accounts.
Role type
Customer service associate (collections)
Builds
Customer support interactions for auto loan accounts
Domain
Financial services / Collections
Deliverable
client delivery
Required skills
Telephone communication, Email communication, Chat support, Customer service, Problem solving, Attention to detail, Verbal communication, Written communication, Time management, Multi-tasking, CRM applications, Microsoft Office (Outlook, Word, Excel), PC keyboarding, Troubleshooting, Typing (35 wpm)
Preferred skills
Customer service experience