Veterinary Customer Service Representative
Core
Front desk receptionist for a mixed-animal veterinary clinic handling client intake, appointment scheduling, payment processing, and triage.
Role type
Veterinary Customer Service Representative / Receptionist
Builds
Clinic daily operations and client care flow
Domain
Veterinary services (mixed animal: large and small)
Deliverable
product features
Required skills
Appointment scheduling, payment processing, client triage, computer skills, multi-tasking
Preferred skills
Veterinary experience (1+ year), compassion, calm demeanor, strong communication
Responsibilities
Greet clients and patients, answer calls and emails, schedule appointments, check clients in/out, process payments, provide emotional support, maintain reception area
Seniority
Entry-level to Junior