Professional Services Consultant
Core
Customer-facing consultant delivering advisory and technical services for Nexthink products to improve digital employee experience and business operations.
Role type
Senior Professional Services Consultant (IT/Digital Workplace)
Builds
Nexthink product implementations, dashboards, automation workflows, and integrations for enterprise IT teams.
Domain
IT Service Management, Digital Employee Experience (DEX), Endpoint Management
Required skills
Consultative engagement, solution design, technical implementation, data analysis, scripting (PowerShell, Python, BASH), API integration, SQL, Power BI/Tableau, ITIL v4, Windows/MacOS administration
Preferred skills
Enterprise Operations experience, Digital Workplace expertise, capacity planning, end-user software/hardware engineering
Technologies
Nexthink, PowerShell, Python, JSON, REST API, LDAP, SSO, BASH, SQL, Power BI, Tableau, Windows, MacOS
Responsibilities
Lead customer sessions to design outcome-driven use cases; translate business requirements into structured solution designs; implement and configure Nexthink products; develop dashboards, investigations, and automation workflows; support system integrations via scripting and APIs; analyze endpoint data to generate actionable insights; troubleshoot technical challenges.
Seniority
Senior, hands-on IC