Case Aide
On-site
Core
Provide administrative and clerical support to case managers, directors, and team members in a case management department.
Role type
Administrative Case Aide
Builds
Case management records, reports, documentation, and meeting minutes
Domain
Social services / Case management
Deliverable
dashboards & analysis
Required skills
Microsoft Word, Microsoft Excel, data entry, phone communication, meeting coordination, billing support, confidentiality, multitasking, typing speed (50 wpm)
Responsibilities
Prepare, organize, and maintain case management records and documentation; Respond to phone calls, emails, and inquiries; Assist with billing, invoices, and financial documentation; Coordinate meetings and document minutes; Maintain accurate client information and databases.