Transcon Agent
Core
Manage freight process flow, data entry, tracking, billing, and delivery clearance for international shipments.
Role type
Logistics operations agent
Builds
Freight shipments and operational reports
Domain
International logistics and supply chain
Deliverable
product features
Required skills
Data entry, tracking and reporting, client and vendor billing, network communications, compliance adherence, customer service, supplier relationship management, KPI monitoring, internal procedure maintenance
Preferred skills
Ocean documentation knowledge, hazardous materials certification
Technologies
Operational systems, Excel, Word
Responsibilities
Ensure smooth and timely freight process flow; Ensure accurate and timely data entry into our operational system; Track and Trace Transcon files and reporting; Ensure accurate and timely client and vendor billing; Ensure delivery of freight and timely clearance when applicable; Interact with customers in arranging their shipments to meet customers service standards
