IT Supervisor
Core
On-site IT supervisor ensuring the daily operation, maintenance, and performance of a hotel's IT infrastructure to support guest experiences and hotel operations.
Role type
Senior IC IT Support / Systems Administrator
Builds
Reliable hotel IT infrastructure, network stability, and secure hospitality systems (PMS, POS)
Domain
Hospitality / Hotel Operations
Required skills
IT infrastructure management, network administration, hardware troubleshooting, hospitality systems (PMS/POS), cybersecurity basics, user account management, vendor coordination, system updates and backups
Preferred skills
Greek language, experience in hotels or hospitality, knowledge of GDPR
Technologies
PMS, POS, Wi-Fi, telecommunications, IT hardware
Responsibilities
Run daily operation and maintenance of hotel IT infrastructure; provide hands-on support to all departments; maintain and troubleshoot computers, printers, networks, and telecom equipment; support hotel systems (PMS, POS); monitor network performance and cybersecurity; coordinate with remote IT team; manage user accounts and access permissions; maintain IT asset inventories; guide and train colleagues on IT systems; respond to urgent issues; work with external vendors on incidents and upgrades.
Seniority
Mid-level, hands-on IC