HR Services Business Operations Manager
Core
Shape a consistent, customer-focused HR Services experience across Europe by translating operational priorities into high-quality delivery and governance.
Role type
Senior HR Services Business Operations Manager
Builds
HR Services operations, governance frameworks, and service delivery for Europe
Domain
Human Resources / Shared Services / Operations
Deliverable
dashboards & analysis
Required skills
Operational leadership, service performance management, data-driven decision making, stakeholder partnership, continuous improvement, workforce enablement, compliance management
Preferred skills
Regional/global HR Services experience, Workday, ADP GlobalView, ServiceNow, Power BI, Qlik
Technologies
Workday, ADP GlobalView, ServiceNow, Power BI, Qlik
Responsibilities
Coordinate workforce onboarding, access, training and role-readiness activities; Monitor service dashboards and operational metrics to identify trends; Coordinate service issues and escalations; Enable managers and team members through coaching and capability development; Maintain operational documentation and governance routines; Represent Europe HR Services in operational forums
Seniority
Senior, hands-on IC with leadership oversight