Assistant Store Manager - Metral Place Centre
Core
Support the Store Manager in driving daily retail operations, team development, and customer experience at a fashion retailer.
Role type
Assistant Store Manager (Retail)
Builds
Retail store operations and customer experiences
Domain
Fashion retail
Deliverable
product features
Required skills
Team leadership and coaching, Customer experience management, KPI monitoring and performance analysis, Hiring and training, Inventory and compliance management, Visual merchandising, Problem-solving, Scheduling, POS and ERP systems proficiency, Fashion trend knowledge
Preferred skills
Passion for fashion and body acceptance, Ability to work evenings/weekends/holidays, Physical stamina for standing and lifting
Technologies
POS, ERP, ATS, Microsoft Office Suite
Responsibilities
Inspire and develop a high-performing team, Deliver outstanding customer experiences, Monitor KPIs and recommend actions to support store goals, Participate in hiring, onboarding, and training, Manage inventory and compliance, Maintain appealing visual displays, Solve dynamic operational challenges, Foster positive team culture, Assist in scheduling and floor coverage
Seniority
Mid-level, hands-on IC