Retail Key Holder
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence as manager on duty.
Role type
Retail Key Holder (Store Manager on Duty)
Builds
Sales performance, customer experience, and operational efficiency in a fashion retail store.
Domain
Retail / Fashion Apparel
Required skills
Sales leadership, team coaching, operational management, customer service, staff training, business plan execution, data analysis, recruitment support, technology proficiency, physical stamina
Preferred skills
Strategic thinking, problem-solving, diversity and inclusion advocacy
Technologies
POS Systems, Microsoft Office, video conferencing tools
Responsibilities
Lead store staff to achieve sales and operational goals when assigned as manager on duty, train store staff on internal functions and customer service, leverage store reports to drive business decisions, ensure proper staffing and visual merchandising standards, resolve customer concerns, conduct store meetings, and assist in recruiting store staff.