Career navigator
Core
Provides integrated workforce planning services to career center customers, aiding them in developing employment plans, finding jobs, and accessing training.
Role type
Career Navigator / Workforce Development Specialist
Builds
Individual employment/placement plans and service plans for job seekers
Domain
Workforce development and employment services
Deliverable
client delivery
Required skills
Case management, customer interviewing, coaching, job placement, program coordination, documentation, driving
Preferred skills
Bilingual capabilities
Technologies
Microsoft Office, Internet, automated case management systems
Responsibilities
Interview customers to assess service needs and explore employment opportunities; Coach customers on job search strategies and self-presentation; Develop and implement individual employment/placement plans; Coordinate activities with service providers and training programs; Perform home visits and site visits to customers and providers; Document customer interactions and maintain case files; Provide ongoing guidance to help participants retain employment.