IT Systems Trainer (Non-Profit) - Manhattan
Core
Design, develop, and deliver enterprise technology training programs and responsible AI adoption initiatives for a nonprofit organization.
Role type
Senior IT Systems Trainer (Training & Change Management)
Builds
Training curricula, multimedia content, manuals, videos, e-learning modules, and knowledge articles for enterprise applications.
Domain
Non-profit / Enterprise Technology / AI Governance
Required skills
Adult learning instruction, curriculum development, change management, AI fundamentals and governance, enterprise application training (EHR/EMR/CRM/ERP/HRIS), content creation (video/e-learning), training effectiveness measurement.
Preferred skills
Experience with HIPAA and privacy regulations, experience training in large-group and individual settings, willingness to travel within NYC boroughs.
Technologies
EHR, EMR, CRM, ERP, HRIS, AI tools, e-learning platforms, video production tools.
Responsibilities
Develop and deliver instructor-led, virtual, and self-paced training; Become a Subject Matter Expert on enterprise applications; Support PMO and implementation teams with change management and go-live readiness; Measure training effectiveness and improve curricula.
Seniority
Senior, hands-on IC
