User Education Lead
Core
Lead education for enterprise users to help them build skills and confidence in using AI effectively at work.
Role type
Senior IC User Education Lead
Builds
Role-based learning courses, live sessions, demonstrations, exercises, and frameworks for AI adoption
Domain
Artificial Intelligence / Enterprise Software
Required skills
curriculum design, instructional design, program leadership, content creation, stakeholder management, product exploration, data analysis, strategic planning, user research, change management
Preferred skills
experience with self-serve education, designing for specific professional roles, creating partner-deliverable resources
Technologies
LMS platforms, video conferencing tools, AI product interfaces
Responsibilities
Own the education roadmap for enterprise AI adoption; Build and deliver role-based learning experiences; Develop and test new approaches to AI education; Help learners move from initial experience to independent use; Stay close to product capabilities and customer needs; Measure learning impact and improve the experience
Seniority
Senior, hands-on IC
