Constituency Assistant
Core
Provide direct support to constituents by managing correspondence, coordinating community outreach, and performing administrative functions to connect residents with federal programs.
Role type
Constituency Assistant (Public Service)
Builds
Constituent support services and community engagement initiatives
Domain
Public Administration / Government
Deliverable
client delivery
Required skills
Constituent services, casework management, administrative support, community engagement, written communications, stakeholder liaison, multitasking
Responsibilities
Respond to community inquiries via phone, email, and in person; manage casework; liaise with government agencies to resolve issues; maintain confidential records; assist with event planning and outreach activities; prepare written communications including mailers and news releases.