Rooms Manager, IKEA Älmhult AB
Core
Lead and develop the Rooms function at IKEA Hotell, managing Reception, Housekeeping, guest experience, occupancy, and operational performance.
Role type
Senior Operations Manager (Hotel Rooms)
Builds
High-performing teams for Reception and Housekeeping; optimized occupancy and capacity utilization for hotel, museums, and conference facilities.
Domain
Hospitality / Hotel Operations
Required skills
People management, budget management, occupancy and capacity planning, operational performance analysis, process improvement, cross-functional collaboration, change leadership
Preferred skills
Experience in service-oriented environments, data-driven decision making, team development
Responsibilities
Lead and support the Reception Manager and Housekeeping Leader; drive occupancy and capacity utilization through planning and forecasting; strengthen quality and service standards with external housekeeping partners; identify and implement operational improvements; shape future operations for the new hotel opening in 2028.
Seniority
Senior, hands-on IC