Technical Support Specialist (Onsite in Fort Wayne, IN)

Resultant

Fort Wayne, IN, usFull-time2026-10-28 → 2026-11-11

Core

Provide technical support, escalate issues, and manage hardware/software maintenance for clients.

Role type

Desktop Support Specialist

Builds

Operational support and project commitments for clients

Domain

IT Infrastructure and Client Services

Required skills

Active Directory, File Permissions, Domain management, Backups, Antivirus, Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, VPN, Computer Replacement, Printer Installs, Outlook Setup, Mobile Device Setup, Office 365, SharePoint, QuickBooks

Responsibilities

Provide amazing support to clients, escalate customer support requirements, prepare desktops and laptops, keep customer documentation up-to-date, deliver operational and project commitments, perform customer maintenance activities, monitor customer team alerts

Seniority

Mid-level (1-3 years experience)

About Resultant

Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we’re not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission. We don’t solve problems for our clients. We solve problems with them. We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, a