Floor Manager (m/f/d)
Core
Lead floor operations, service delivery, and team management at a hotel lobby bar and dining space, ensuring a welcoming atmosphere and smooth service flow.
Role type
Senior IC floor manager (hospitality)
Builds
Service experiences for hotel guests and locals in a lobby bar and dining environment
Domain
Hospitality / Hotel F&B
Required skills
shift leadership, team coaching, guest relations, menu knowledge, POS operations, cost control, food safety compliance, conflict resolution, operational planning
Preferred skills
event support, training delivery, menu innovation, cross-functional collaboration
Technologies
POS systems
Responsibilities
Lead daily floor operations and shift management, coach and develop team members, manage guest interactions and complaints, oversee opening/closing procedures and maintenance, support events and meetings, coordinate with kitchen and bar teams
Seniority
Senior, hands-on IC