Interface and Administration Manager
Core
Oversee system interfaces and administrative operations, ensuring seamless integration across platforms and driving organizational efficiency.
Role type
Senior Interface and Administration Manager
Builds
Enterprise system integrations, administrative workflows, and operational processes
Domain
Construction, transport, mobility services, and infrastructure
Required skills
System interface management, Enterprise system administration, Database management, IT service management (ITSM), Process improvement, Stakeholder communication, Team supervision, SOP development, User training coordination, Analytical reporting
Preferred skills
ERP systems proficiency, Multi-platform environment experience, Training material development, Cross-functional collaboration, Adaptability to fast-paced environments
Technologies
ERP systems, Database management tools, Office productivity software
Responsibilities
Manage and maintain system interfaces for optimal performance and security; Oversee daily administrative operations including scheduling and resource allocation; Provide technical support and troubleshooting for interface issues; Develop and implement standard operating procedures (SOPs); Coordinate user onboarding and training programs; Monitor system performance metrics and generate analytical reports; Manage stakeholder communications and gather requirements; Supervise administrative staff and coordinate cross-functional teams; Customize and configure interfaces to meet business needs; Maintain comprehensive documentation of configurations and protocols; Conduct regular audits of administrative procedures.
Seniority
Senior, hands-on IC with leadership responsibilities