Client Service Representative
Core
Handle customer enquiries, provide product testing quotations, and coordinate orders between external and internal clients to ensure timely completion.
Role type
Client Service Representative
Builds
Product testing quotations and order fulfillment for global brands and manufacturers
Domain
Consumer goods supply chain quality inspection and testing
Deliverable
client delivery
Required skills
customer enquiry handling, product testing quotation, order coordination, client relationship development, ad-hoc task management
Preferred skills
Science or Engineering background, technical discipline knowledge
Technologies
None stated
Responsibilities
Handle customer enquiries, Provide product testing quotation and follow-up orders, Coordinate between external and internal clients to ensure to complete the order on time, Develop a relationship with client, Handle ad-hoc assignment as required
Seniority
Entry-level to Junior (1 year experience or fresh graduate)