Maître d'Hôtel (H/F/X)
Core
Manage and lead a 12-person front-of-house team to ensure flawless service operations and deliver an exceptional guest experience in a high-end hotel establishment.
Role type
Front-of-house manager (Maître d'Hôtel)
Builds
Restaurant, bar, breakfast service, and room service operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team leadership and training, operational coordination, customer relations and complaint handling, inventory and purchasing management, hygiene and safety compliance (HACCP), conflict resolution
Preferred skills
Analytical skills, professional demeanor, ability to thrive in dynamic environments
Responsibilities
Supervise, train, and motivate the front-of-house staff; organize work schedules and set team objectives; coordinate service operations across multiple outlets; manage client feedback and complaints; oversee inventory, purchasing, and stock control; enforce hygiene and safety standards
Seniority
Mid-level, hands-on manager