Quality & Training Coordinator
Core
Support quality assurance, caregiver development, client service, and community relationships for in-home care clients in the Torrance area.
Role type
Quality & Training Coordinator
Builds
In-home care services for seniors and individuals with developmental disabilities
Domain
Home health care / Social services
Deliverable
physical/clinical work
Required skills
Investigation, complaint resolution, quality assurance visits, caregiver training delivery, bilingual communication (English/Spanish), documentation, community partnership building
Preferred skills
Experience with developmental disabilities, prior caregiver/DSP experience, quality assurance background
Technologies
Microsoft 365 (Excel, Word, PowerPoint, Teams, SharePoint)
Responsibilities
Conduct in-home quality assurance visits and phone calls; investigate and resolve client complaints and incidents; coordinate and deliver caregiver orientation and ongoing training; maintain detailed documentation and generate quality reports; build relationships with regional centers, healthcare providers, and community partners
Seniority
Individual Contributor