Associate Director, Virtual Health
Core
Lead the development, implementation, and oversight of virtual care services, driving operational excellence, clinical quality, and patient/provider experience.
Role type
Senior leadership (Associate Director) in healthcare operations and virtual care strategy
Builds
Scalable virtual care models, operational workflows, and clinical protocols for a national physician enablement company
Domain
Healthcare operations, digital health, telehealth services
Required skills
Healthcare operations management, strategic planning, project management, vendor relationship management, regulatory compliance, revenue cycle management, clinical quality assurance, process improvement, data-driven decision-making
Preferred skills
Experience establishing telehealth service lines, familiarity with reimbursement models, experience with athenahealth EMR, Master's degree in healthcare administration/public health/nursing
Technologies
Virtual care platforms, telehealth technology, athenahealth EMR
Responsibilities
Develop and execute strategic plans for virtual care adoption; oversee operations of virtual health programs; manage department budgets and projections; lead clinical onboarding and credentialing; direct virtual care QA programs; collaborate with cross-functional teams to resolve operational bottlenecks; develop marketing strategies for service adoption.
Seniority
Senior, hands-on IC with management responsibilities