Floor Manager, Kings Road
Core
Lead store operations and a team of Sales Advisors to deliver exceptional customer experiences and drive sales performance for COS ready-to-wear and accessories.
Role type
Senior IC retail floor manager
Builds
In-store customer journeys and sales results
Domain
Fashion retail
Deliverable
product features
Required skills
Team leadership, customer service, sales analysis, recruitment & training, operational management, coaching, adaptability
Preferred skills
Product passion, analytical thinking, communication
Technologies
Sales data analysis tools
Responsibilities
Lead and motivate Sales Advisors to achieve service and presentation standards, analyse sales data to maximise department performance, oversee daily store operations and brand standards, support recruitment and onboarding, identify and develop future talent, act as a brand ambassador, step into Store Manager role when required