Agent au service à la clientèle
Core
Provide quality customer service via phone and email, resolve client issues, manage accounts, and assist in sales development.
Role type
Customer service agent
Builds
Customer support and account management for a retail chain
Domain
Retail (books, games, music, art supplies)
Deliverable
client delivery
Required skills
phone and email communication, account management, complaint handling, sales support, office software proficiency, French (fluent), English (functional)
Preferred skills
teamwork, organization